Privacy Policy

This privacy policy explains how Treneer Consulting uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?

• How will we use your data?

• How do we collect your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

This policy supplements our Mentions Légales and Terms and Conditions of Use.

What data do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information) and personal profile.

When you conduct a transaction [“our Services”] on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below.

How will we use your data?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our Services;
To provide our Users with ongoing customer or technical assistance;
To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we collect your data?

You directly provide Treneer Consulting with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

How do we store your data?

Treneerconsulting.com is hosted by Wix.com:

Wix Online Platform Limited,

1 Grant’s Row, Dublin 2 D02HX96, Ireland

(+1) 415 358 0857

Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Any transfer to a third country outside the European Union - which does not ensure an adequate level of protection according to the European Commission - will be undertaken in accordance with the current and updated set of Standard Contractual Clauses, as approved by the European Commission. These terms are set out in the Wix Data Processing Agreement (DPA).

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

• MailChimp

If you have agreed to receive marketing, you can always opt out at a later date.

You have the right at any time to stop Treneer Consulting from contacting you for marketing purposes

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.

If you would like to exercise any of these rights, please contact us at our email: contact@treneerconsulting.com

Or write to us: Treneer Consulting (TESCF), 7 rue Caron, 75004 Paris

How do we use cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

• Remember the choices you make on our website to give you a more personalized experience

What types of cookies do we use?

There are a number of different types of cookies, however our website uses:

Essential Cookies – These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.
Functional Cookies – These cookies collect data to remember choices users make to improve and give a more personalised experience.
Analytics Cookies – These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated in January 2025.